MTB Standard - Bike to Santiago

Tricla accept total and partial cancellations of services with the following conditions:

20% of the amount is considered management costs, so it shall not be refunded.

In case 100% of the booking price has been paid, 80% of it will be returned to you, except the bank charges associated. This will depend on the bank and the country of origin of the payment, provided that the cancellation is notify at least 10 days before the booking starting date.

If the bicycle has already been sent and a cancellation occurs, Tricla reserves the right to charge the customer with the additional costs generated by the return of the bicycle.

All returns will be refunded by the same method of payment used by the client.

***IMPORTANT** : If the client decides to shorten the duration of the rental after having already started the booking, the amount corresponding to the days reduced will not be returned, since the bike have been booked for the initial number of days, preventing the bike from being rented by other customers for that period.*