**You may cancel your tour using the link above (just under the photo), or by emailing guide@toonietours.ca or calling us at +1-866-643-1847.**

Our cancellation policy is as follows:

### Our Free Tours:
While these tours are free *(or booked for a small booking fee with groups bigger than 5 people)* we ask that you cancel before the tour start time so that we can increase our tour capacity for others to join. We offer customers ***100% refunds*** if they choose to cancel with **24-hour notice.** Notice less than 24 hours cannot be refunded. No-shows will not be refunded. **No-shows and late-cancelations will be charged a $2/person fee** to the credit card on file for groups of less than 5 people.

###Our Premium Paid Tours:
We offer customers ***100% refunds*** if they need to cancel with **24-hour notice before the tour start time.** Notice less than 24 hours cannot be refunded unless the **Travel Insurance Upgrade** was purchased at the time of booking, allowing notice to be reduced to just 2-hours before tour start time. No-shows will not be refunded.

###Our Private Tours:
Cancellations or changes require at least 7 days' notice before the tour date. We reserve the right to keep a 20% deposit for all cancellations. Less than 7 days' notice will not receive a refund. No-shows will not be refunded.

###Third-Party Tours & Experiences:
We offer our customers a wider variety of tours & experiences with third-party partners. These tours & experiences are not provided by us, however, they have been chosen by your local tour guide based on their quality and value. If a cancellation or refund is requested, the third party's corresponding policy will apply.

*For all our tours: Customers will receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. No-shows will be charged the full price.*