DAY SAILS AND SUNSET SAILS
When we get a reservation for a charter a lot goes into preparing the vessels for your trip. We realize there are times when you may have to cancel a charter. That’s okay providing we have advance notice of at least 48 hours. No-shows, especially at the time of launch, or last minute cancellations make it difficult for us to keep our prices competitive. For cancellations 48 hours or more in advance there is a full refund minus a 10% processing fee. There is no compensation available for trips cancelled within 48 hours, although we will do our best to rebook you or offer a gift card to the value of your trip. Trips rescheduled at Guests’ request are not eligible for compensation.

PRIVATE CHARTERS
When we get a reservation for a charter a lot goes into preparing the vessels for your trip. We realize there are times when you may have to cancel a charter. That’s okay providing we have advance notice of at least 7 days. No-shows, especially at the time of launch, or last minute cancellations make it difficult for us to keep our prices competitive. For cancellations 7 days or more in advance there is a full refund minus a 10% processing fee. There is no compensation available for trips cancelled within 7 days, although we will do our best to rebook you or offer a gift card to the value of your trip. Trips rescheduled at Guests’ request are not eligible for compensation.

If we are required to cancel your trip for any reason, a full refund will be issued immediately.

In the event of inclement weather the decision to sail rests exclusively with the captain.
If the captain deems it unsafe or inappropriate for the vessel to set sail in the prevailing weather conditions, We will do our best to rebook you. In the even that we can’t, a full refund will be issued immediately.
If the captain seems it safe and appropriate to sail and you choose not to go, no compensation is available although we will do our best to rebook you.