Important information

PICK UP LOCATIONS : Please look closely at the location that you picked in the booking and refer to the below for the addresses for pick up.

You may pick-up your bikes from any of the locations listed below. Please be aware of our Store Hours, as bikes must be returned by closing time:


November - March: 9AM - 5PM


April - October: 9AM - 7PM

New York:


Central Park: 56 W 56th Street, between 5th and 6th Avenue


Brooklyn Bridge: 79 Chambers Street, between Broadway and Church Street

Please bring along a valid form of identification and a credit card with you, as these will be needed for security upon check-in for your rentals. Your outfit should be seasonally suitable; we also suggest that you dress in something comfy, not too loose, and closed-toe shoes. Don't forget a proper ID and your camera!

For any questions, please feel free to reach our team at 212-749-4444. We'll see you soon!

Know Before You Go:

• All children must be one year or older to be on any bike/bike attachments. It is for the child's own safety and is a New York City law.


• Any riders under 18 years of age must have an adult present to check in and sign the waiver form in behalf of them. We require a valid identity card upon check in.


• For all our riders' safety, we are not able to accommodate any riders who are 300 pounds and over as this exceeds the weight limit the manufacturer has advised for the bike's build. We apologize for the inconvenience, but we do prioritize your safety during the ride.

If anything from the list above concerns you or any members of your party, please feel free to reach out to our team by responding to this email. We will get back to you as soon as we can!

Unlimited Biking offers a self guided bike tour app for guests to download and use during their ride. Riders can choose between the Central Park Guided Self-Guided Route or Brooklyn Bridge Self-Guided Route. This is a great tool for riders who want to ride at their own pace! This self-guided audio tool showcases the best historical/cultural sites, movie references, picture-worthy spots, and even accessible restrooms throughout your route! Click [here] ([https://onelink.to/kjhg6u) to download onto your mobile app!