Best of Belfast Walking Tour

Scheduled tour customers will receive a full refund or credit with 24 hours notice of cancellation. Customers will also receive a full refund or credit in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone or email to cancel or inquire about a cancellation. No-shows will be charged the full price.

# Cancellation and Refunds
**Cancellations by DC Tours**
DC Tours reserves the right to cancel or postpone a tour for any reason. This includes, but is not limited to, bad weather and staff illness. If we cancel a tour, we will provide you with a full refund or tickets for alternative date if available and mutually agreeable.

**Cancellations by the Participant**
Bookings made directly with DC Tours can only be cancelled by the participant by giving written notice to the company at least 24 hours before the original tour date.

Bookings made through a third party reseller such as Airbnb, TripAdvisor, Viator or GetYourGuide are subject to their cancellation terms and conditions and you must contact the agent directly. We cannot cancel a tour on your behalf with a reseller. (The relevant party who has sold the ticket to the participant will make any reimbursements subject to their terms).

There will be no refund of a ticket by DC Tours except in accordance with these terms and conditions or as agreed in writing by the company. Refunds will only be made to the person who purchased the ticket from DC Tours.

**Changing a booking date**
For bookings made directly with DC Tours, if the participant needs to change their booking they must advise DC Tours at least 24 hours prior to the original tour date. (We will do our best to accommodate the new date. However, if the new desired date is already fully booked, either a gift card can be issued or the payment will be forfeit.) For bookings made through a third party reseller, the participant must contact their agent directly as they will be subject to the resellers own terms.

**Private & Group Tour Cancellations**
The terms for Group and Private Tour booking cancellations are as follows:

- Cancellation 8 days or more prior to tour date: A refund less 10% administration fee will be provided if participant or agent cancels.
- Cancellation notice between 1 week and 48 hours prior to tour commencement date: A 50% cancellation fee of the total tour cost applies if participant or agent cancels.
- Cancellation notice within 48 hours of tour commencement date: A 100% cancellation fee applies if participant or agent cancels.