Best price guarantee
Best price guarantee
Discover Florence by following clues and discover amazing stories about the Medici family members and their enemies. Explore Piazza Della Signoria, Palazzo Medici, and Ponte Vecchio and uncover their hidden secrets by playing a quest with your friends.
Each clue will lead you from one place to another, giving you exact directions, so you won't need a map, a GPS or a guide.
When you solve it and guess the answer, the secret story of that place is unlocked.
After you buy the quest, get your access code by e-mail, to be used in the app. The tour will take you from 1.5 to 2 hours to complete, but there’s no time limit, so go at your own pace. You won't need a guide, just download the app, go to the starting point and be ready to begin the adventure!
For larger groups, one person can purchase access for the entire group by selecting the number of people in the group. All group members will be able to play the city game on their smartphone. Alternatively, each person can purchase their own ticket.
You can play as a group and solve the clues together as you walk, or you can split into smaller groups/teams and compete against the others. Each person can also play on their own, separate from the group, and meet the group at the end.
For all bookings of day tours, a minimum of 24 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 24 hours notice, no refund is given.
For all bookings of multi-day and custom private tours, a minimum of 72 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 72 hours' notice, no refund is given*
*Note that in the event the client requests a refund for any reason, Tour Desk reserves the right to charge a 3% administration fee to cover costs incurred.
Cancellation and refund requests need to be sent in writing to info@tourdesk.io
